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Updated Excelsior Express Hours

Date: June 18, 2020 Category: Uncategorized

At Excelsior Orthopaedics the safety and well-being of our patients & staff is our highest priority.  Our internal taskforce, made up of physicians and managers, continue to monitor the COVID – 19 situation, develop proactive protocols and ensure that we are following all CDC, NYS and Erie County Department of Health guidelines.

Effective Monday, June 22, 2020 our orthopaedic urgent care clinics (Excelsior Express) will resume regular daily hours at all locations listed below.  Evening and weekend care will only be available at our Sheridan Drive – Amherst location.  

Excelsior Express Urgent Care Hours

(Effective Monday, June 22, 2020)


Amherst (3925 Sheridan Dr.)

Express urgent care hours: Monday-Friday, 8 am – 9 pm; Saturday, 9 am – 2 pm


East Amherst (8750 Transit Rd.)

Express urgent care hours: Monday-Friday, 8:00 am – 4:00pm


Orchard Park (260 Redtail Rd.)

Express urgent care hours: Monday-Friday, 8:00 am – 4:00pm


Niagara Falls (10175 Niagara Falls Blvd.)

Express urgent care hours: Monday-Friday, 8:00 am – 4:00pm


 As part of our team’s commitment to keeping all patients and staff safe we continue to inforce the following new protocols for patient visits:


–        We are following the Centers for Disease Control (CDC) guidance for pre-screening of all patients and caregivers for known symptoms of COVID-19 prior to appointments.

–        For your safety, every person entering the facility including employees, will have their temperature taken.

–        All Excelsior staff are wearing masks to protect you.  We are requiring all patients and any caregivers who enter our facilities to wear a mask or face covering.

–        We are performing extra cleaning, throughout the day, of all “high touch” surface areas.

–        For your safety, we are only allowing one essential caregiver to accompany patients.  If the caregiver is not essential they will be asked to remain in the car or wait outside during the appointment.

–        We ask that all urgent care patients please call ahead (716) 250-9999, to ensure we are spacing appointment appropriately.  


For a the most up-to-date information and a full list of symptoms and guidelines please review the following websites:

NYS Department of Health

Erie County Dept. of Health


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Call Us: (716) 250-9999