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Updated Excelsior Hours

Date: May 8, 2020 Category: Uncategorized

At Excelsior Orthopaedics the safety and well-being of our patients & staff is our highest priority.  Our internal taskforce, made up of physicians and managers, continue to monitor the COVID – 19 situation, develop proactive protocols and ensure that we are following all CDC, NYS and Erie County Department of Health guidelines. 

Effective Monday, May 11, 2020 Excelsior’s offices will return to pre-COVID-19 schedules. Our orthopaedic urgent care clinics (Excelsior Express) will resume regular hours at are our Sheridan Drive location, but all other locations will remain closed at this time.

Excelsior Office and Express Urgent Care Hours

(Effective Monday, May 11, 2020)


Amherst (3925 Sheridan Dr.)

General office hours: Monday-Friday, 8:00 am – 4:00 pm

Express urgent care hours: Monday-Friday, 8 am – 9 pm; Saturday, 9 am – 2 pm

East Amherst (8750 Transit Rd.)

General Office hours: Monday-Friday, 8:00 am – 4:00pm

Express urgent care hours: Closed

Orchard Park (260 Redtail Rd.)

General Office hours: Monday-Friday, 8:00 am – 4:00pm

Express urgent care hours: Closed

Niagara Falls (10175 Niagara Falls Blvd.)

General Office hours: Monday-Friday, 8:00 am – 4:00pm

Express urgent care hours: Closed

Ellicottville (6133 U.S. Route 219)

Office temporarily closed; No Express urgent care

 As part of our team’s commitment to keeping all patients and staff safe we continue to inforce the following new protocols and utilize telemedicine for patient visits:

  • We are following the Centers for Disease Control (CDC) guidance for pre-screening of all patients and caregivers for known symptoms of COVID-19 prior to appointments.
  • For your safety, every person entering the facility including employees, will have their temperature taken.
  • We have reduced total patient volumes to maintain smaller groups of people in the building, eliminate bottlenecks and promote social distancing.
  • All Excelsior staff are wearing masks to protect you.  We are requiring all patients and any caregivers who enter our facilities to wear a mask or face covering.
  • We are performing extra cleaning, throughout the day, of all “high touch” surface areas.
  • For your safety, we are allowing only one family member to accompany you on your visit.  We encourage any caregiver to remain in the car during your appointment if possible.

For a the most up-to-date information and a full list of symptoms and guidelines please review the following websites:

NYS Department of Health

Erie County Dept. of Health


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